Shipping policy

Shipping Policy – Oryvio (UAE)

At Oryvio, we aim to deliver your orders quickly, safely, and efficiently across the United Arab Emirates.

Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

• Within UAE: 2–5 business days (estimated)
  Delivery times may vary depending on location, courier availability, and external factors beyond our control.

Shipping Charges
Shipping fees are calculated at checkout based on your location and order size. We may offer free shipping promotions from time to time.

Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS so you can monitor your delivery status.

Delivery Responsibility
Please ensure that your shipping address and contact details are accurate. Oryvio is not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Cash on Delivery (if available)
If Cash on Delivery is offered, customers must ensure the exact payment amount is ready at the time of delivery.

Delays & Exceptions
While we strive to meet delivery timelines, delays may occur due to customs, weather conditions, or courier disruptions. In such cases, we will do our best to keep you updated.

Lost or Delayed Orders
If your order is significantly delayed or appears lost, please contact our support team so we can assist you promptly.

International Shipping
Currently, Oryvio only delivers within the United Arab Emirates. We do not offer international shipping at this time.

Contact Us
For any shipping-related questions, please contact Oryvio customer support. We’re here to help.